1) Information We Collect

• Contact details you submit (name, email, phone, preferred contact method).
• Order and event details (date, item type, flavors, notes, uploaded inspiration images).
• Inquiry details from shop cart submissions and contact forms.
• Technical request metadata required for security and abuse prevention.

2) How We Use Your Information

• Prepare quotes, confirm orders, and coordinate pickups/deliveries.
• Respond to customer support questions and event inquiries.
• Send optional marketing/newsletter updates only when you opt in.
• Improve our website experience and bakery offerings.

3) Meta/Facebook App Usage

Kay & Rose Bakery uses Meta Graph API access to retrieve publicly available photos and post media from our own managed Facebook Page for display in our gallery. We do not request private Facebook profile data from visitors to this website.

• Data retrieved: page media metadata (image URLs, captions, timestamps, permalinks).
• Purpose: display bakery portfolio content on the website gallery.
• Source: Kay & Rose Bakery managed Page content only.

4) Data Sharing

We share data only with service providers needed to operate the website and fulfill your requests (for example email delivery and database hosting). We do not sell customer personal information.

5) Data Retention

We keep order and inquiry records for as long as necessary to operate the bakery, provide customer support, and meet legal/accounting obligations.

6) Your Rights and Choices

• Request access, correction, or deletion of your personal data.
• Unsubscribe from marketing updates at any time.
• Contact us with privacy questions or concerns.

7) Data Deletion Requests (Meta App)

To request deletion of any data associated with your communication with Kay & Rose Bakery, contact us at jcarnahan@kayandrose.com with the subject line Data Deletion Request. We will verify the request and complete deletion within a reasonable timeframe.

8) Contact

Questions about this policy? Contact Kay & Rose Bakery at jcarnahan@kayandrose.com or through our contact page.